$9.99 flat rate shipping fee on all orders (Excludes Furniture).
All Sales Are Final. We operate a small business and change our inventory frequently. In order to maintain our high standards for quality items, we cannot accept any returns or issue store credit on any of the items listed below.
What happens after I pay and place my order?
What happens if I receive a broken or damaged item?
We work very hard to package your items very carefully, but sometimes breakage may occur along the way to your home. Please follow the hassle-free steps below to ensure a quick resolve! We will work very hard to either replace the item, exchange (if possible) or issue store credit.
Do you offer exchanges? Due to the nature of our products, quantities and one-of-a-kind items, we are unable to offer exchanges. We only offer store credit.
Do you provide refunds? We are so thankful for you supporting our small business. We only offer store credit. We do not offer refunds.
If you have any questions, then please send us an email to : CustomerCare@ShopHouseMarket.com
Will House Market pay for my shipping on returned items? It is the customers responsibility to pay for shipping when returning items back to House Market. Shipping will not be refunded on any returned items.
Will House Market provide return shipping labels? We do not provide return shipping labels.
Will I receive a refund or store credit for my return shipping charges? You will not receive a refund or store credit for returning shipping charges.
Do you ship internationally? No. We only ship in the United States.
SHIPPING (Furniture, Lighting, Sconces & Oversized Decor) We charge a flat rate of $120 for deliveries. Some additional charges may vary depending on surcharges from our vendors, order and on your state. Please direct any questions about special deliveries to Help@ShopHouseMarket.com before placing an order. Special white-glove delivery service fees will apply for furniture deliveries.
Please note that there may also be additional surcharges and additional shipping charges on any furniture or oversized deliveries. Please contact us if you have any questions.
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